Drapers
Liz Morrell
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Start building a winning team
15 April 2011
From staffing to security, retailers must get their teams and stores into shape to ensure they can cope with increased footfall during the Games. -
Christmas trading: Cleared for take-off
10 July 2010
The challenge of matching Christmas 2009’s strong like-for-like sales and contending with the looming VAT rise means retailers must take extra care when planning their seasonal stock and pricing levels -
Information exchange
26 June 2010
Customer feedback is a precious resource for any business that wants to improve and grow, which is why retailers and brands must offer a variety of rewards to secure the supply of information from shoppers -
Retail: it’s all in the mind
26 June 2010
Knowing what customers think has long been the holy grail, and online technology allows retailers to get inside their heads more than ever. But how should they use this information?
