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Exclusive: Hallett Retail restructure puts manager jobs at risk

Concessions business Hallett Retail is to restructure its team around a new operating structure, with several jobs potentially being made redundant.

In correspondence seen by Drapers, Hallett Retail highlighted the company’s new approach – in which staff are not based in store – and said the team needed to “adapt and embrace the changes”.

As a result, the concessions business is reducing its field management team.

Under the new structure there will be just one retail controller position, down from three.

Regional controller Sally White left the business on November 21 and Sean Brabbins is being moved into the newly created role of new business development. Laurence James will continue as retail controller.

Regional manager roles will replace the position of area business manager as a more senior position, resulting in staff being put into consultation. Two more junior positions, district manager and town manager, are also being introduced with a “substantial amount” of roles available at the latter level.

The total number of jobs affected is not known.

In the email, retail director Donna Toppin said the consultation would address uncertainty within the team and provide stability under the proposed new structure.

In a statement given to Drapers, managing director Wendy Hallett added: “The nature of the Hallett Retail concessions model means that we are always evolving.

“Taking this into consideration, and with new host stores coming on board, we are looking at changing the retail field team structure to increase store focus and drive sales harder.”

Readers' comments (1)

  • Both Icon Live and Hallett making cost savings through restructuring. Is the concession model broken because the host retailers take such an astronomical commission on sales? Host retailers making short term gains but they'll suffer in the longterm when service levels drop.

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