Jigsaw - final score: 27/40

Address: 14-15 Stratford Place

Map: Click here to find this store

Score last year: N/A

Verdict: High prices and too much left-over winter product let this otherwise attractive boutique-feel store down

Looks - 6

Jigsaw hasn't quite moved on enough in terms of trends this season.

There are touches of tribal on cotton dresses and some naïve floral prints, but the retailer has still bought into too many of last season's smock shapes rather than backing the ruffled blouses which are a key piece at its competitors.

The palette is predictably grey and beige, but there are good injections of colour, courtesy of violet and coral on dresses and raspberry and lime cardigans.

Cashmere is a key fabric this season. 

Mix - 7

Outerwear and knit separates take the baton for Jigsaw this spring. Cropped leather jackets, parkas, blazers and linen coats punctuate the shelves, as do plenty of slouchy cardigans, fine-knit jersey basics, and some nice cashmere pieces.

There was an unusually high proportion of winter product in store when Drapers visited, still at full price, including double-breasted wool coats, fur-lined jackets and heavy-gauge cardigans.

Themes are carried on throughout product categories, so a navy floral print appears on a dress, top and A-line skirt.  

Store - 8

This neat little store is in St Christopher's Place, tucked away from bustling Oxford Street.

Its quiet location means it is less likely to pick up a high volume of passing customers, so has to make a real effort with the ones it does get.

When Drapers visited, knowledgable staff were helping pick out product for a customer, advising on suitable colours and styles.

Although the music was a little loud for the cosy location, the rustic-looking store typical of Jigsaw's shopfits is inviting and, together with the attentive staff, creates a nice warm feel.

The window display was particularly timely here, with the focus on layering spring outerwear with cute dresses and cropped trousers.  

Value - 6

Jigsaw looked particularly pricey for a spring collection. While a lace-trimmed vest is great for £24, as is a gingham pin tuck cotton shirt at £62 and a white smock top with puffs on the sleeves at £49, a tribal print cotton dress is too much at £159.

A cashmere striped cardigan is OK for £120, but £495 for a quilted leather chocolate bomber means that, although the fabrication and cut make it a beautiful item, at that price, it has to be a piece that will live in the wardrobe for life.  

Vox pop: Emma Williams, 40, accountant

• Are you a regular shopper here? 
I shop here frequently, although don't buy as much as I used to.

• What does this shop mean to you?
I used to love Jigsaw, and then it became a bit too "country wedding" for my taste. It's updated itself since then, but I feel it has lost its way over the years.

• How impressed are you with this season's offerings?  
The current look it's going for isn't great for petite women (I'm 5ft); there's too much volume. They might look good on 5ft 10in shop assistants but they drown anyone smaller.

• What is it they're doing well?
There was some lovely knitwear, in gorgeous shades of pale grey and rose pink. The shoes, bags and belts were all strong.

• What have they missed out that you would have liked to have seen? 
I think sometimes it doesn't really know where it's going, and the clothes end up looking messy. Look at the mannequins in the window; they look like scarecrows in their jumbled layers of baggy cardigans, hats, belts and smocks. One of them is wearing a parka over a broderie anglaise tunic – I can't imagine anyone wearing that. The mannequins should be cleaner and simpler.