Tag : business operations
As margins are squeezed, retailers are looking to get more out of their staff
Harrods' three essentials for collaborationSubscription
Harrods director of distribution Simon Finch told the Drapers Operations Forum in London today that “breaking barriers” to collaboration has been fundamental to the luxury store’s progress.
Ann Summers head of international said the lingerie and sex toys retailer is developing its overseas operations strategy following its launch in the US and Australia this year.
Moving fast, trying new things and failing fast is key when expanding internationally, Missguided’s chief technology officer John Allen has said.
Don't miss Drapers Operations ForumSubscription
It’s not too late for you to join Drapers Operations Forum on cross-border fashion operations this Thursday 8 June at the Bloomsbury Hotel in London.
As retailers face new challenges and pressures in a multichannel world, Drapers rounds up the emerging tech innovations helping retailers gear up their operations for the future.
The number of complaints made in the retail sector leapt by 30% to 2 million in 2016, new research has shown, amid a warning that the cost of poor customer service is rising.
Retailers warned to prepare for new £1 coinSubscription
Businesses have been urged to get ready for the arrival of the new 12-sided £1 coin in March.
Success in the Chinese market requires getting everything right
Trading across national borders can be a win-win for retailers and shoppers, according to Wool Overs chief executive Neil Sansom.