In a digital world, online reviews are an increasingly important way for retailers to connect with their customers – building trust and responding to feedback to help shape their offers and grow their businesses.
Thinking a decade ahead: NRF Big Show 2020Subscription
The National Retail Federation’s NRF Big Show 2020 showcased the technology that retailers need to think about today to stay ahead of the game in the future.
The changing shape of retail in the 2020sSubscription
At the turn of a new decade, Drapers asks experts from financial services firms how they think fashion retail will look in 10 years’ time.
Fashion retail's top five challenges for 2020Subscription
Drapers looks ahead to the big issues that are likely to affect retailers and brands in 2020 and how to combat them.
Drapers Hit or Miss: fashion rentalSubscription
As the rental fashion trends begins to take off, Drapers road tests four platforms offering consumers the chance to hire their wardrobes.
Gen Z's alternative social channelsSubscription
As Facebook and Instagram have become well established for retailers, and consumers spread their social attention to new platforms, Drapers looks into the success of four alternative platforms: TikTok, Snapchat, Twitch and Pinterest.
Winser London gets to work with Gillian AndersonSubscription
The womenswear brand is growing globally on the back of women’s increasing demand for modern workwear.
With sophisticated, innovative and super-demanding consumers, the German retail market requires innovation from brands and retailers alike.
Drapers investigates the real costs of running an online operation for fashion retailers, and analyses what steps retailers can take to make the most of this fast-growing route to market.
The children's stories behind stellar salesSubscription
Demand for designer names and brands with a story to tell is helping the childrenwear market stay buoyant through difficult retail times.