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  • Sarah Curran

    Great customer service is pricelessSubscription

    7 February 2009

    Last week, I was invited to attend the Next Generation Retail Summit in Germany. It was interesting to see that for so many retailers - across all sectors and ranging from Somerfield and Mosaic Fashions to HMV and Dunelm Mill - the common message that came out from the two-day event was how the focus is returning to being customer-centric.

  • Sarah Lawrence, Pure London

    Buyers can get it right with PureSubscription

    7 February 2009

    In some of the toughest ever market conditions seen in fashion retail, we at Pure London have certainly felt the challenge of offering buyers a platform of exciting new brands as well as trusted favourites, and we think we’ve risen to it.

  • Matthew Cushen, Kurt Salmon Associates

    Opportunities lie in emerging marketsSubscription

    7 February 2009

    Last year, US retail giant Wal-Mart announced that for the first time it would allocate more of its investment billions to emerging markets.

  • Lauretta Roberts

    Baugur story could be in its final chapterSubscription

    7 February 2009 By Lauretta Roberts

    It seems things are finally coming to a head at Icelandic investment group Baugur, after months of limbo.

  • Paul Frantz

    Put digital strategy at top of to-do listSubscription

    14 February 2009

    Whilst gloom envelops the high street, fashion retailers have witnessed continued online sales growth throughout 2008 and at the start of 2009.

  • Lauretta Roberts

    Put another weapon in your armourySubscription

    14 February 2009 By Lauretta Roberts

    With large swathes of the country incapacitated by snow over the past couple of weeks, the internet has proved to be a valuable source of retail therapy for those shoppers who couldn’t battle through the blizzards. Of course, whether your parcel could be delivered is another matter.

  • Rebecca Oakley

    Snow fails to melt my optimismSubscription

    14 February 2009

    If it’s not the economy that is taxing us, it’s the weather. As one brave customer who did manage to venture into our shop said: “Please tell me I’m not mistaken, but we don’t live in Finland, do we?”

  • Hilary Cookson

    Turning tide carries the risk of exposure Subscription

    21 February 2009

    Many months ago, someone shared a phrase with me that has proven to be all too prophetic in today’s doom and gloom: “No one knows who is swimming in the sea without their trunks on until the tide goes out.”

  • Ann Louise Roswald

    Go on, give the skirt another swirlSubscription

    21 February 2009

    So much has changed in the world since last season and it seems to me that a shift in what women wear is inevitable.

  • Roger Wade

    Indies and brands must work togetherSubscription

    21 February 2009

    It’s a sad day for our industry when quality brands are struggling and branded retailers fall into administration. It seems that every week I receive another call from a young brand looking for help. Is there a future for the independent branded market?

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