Tag : Returns
Comment: Strategy refresh is just what Asos needs Subscription
Asos is one of many retailers that admits it has tightened its returns policy, as figures reveal that 26% of brands have recorded an increase in returns over the last two years.
Retailers rethink returns policies Subscription
More than a quarter of retailers (26%) have seen an increase in the volume of goods being returned in the last two years, new research has found.
Christmas online returns to jump 80%Subscription
Online returns are set to increase by 80% on Wednesday 2 January, compared with the average number of returns per day in December.
Fashion hit by £1.6bn peak returns impactSubscription
Fashion retailers in the UK are set to be hit by a £1.6bn impact on margins over the peak trading period, as customer returns spike in the wake of Black Friday.
How AI could reduce returnsSubscription
Artificial Intelligence could solve the UK’s growing returns problem by delivering custom-fit products and tactile experiences, chief growth officer and senior partner at trend intelligence company The Future Laboratory Tom Savigar has argued.
A quarter of online fashion retailers in the UK and US are poised to let online customers buy now and pay later by 2019, a new report has found.
Retailers are expected to face up to £2.5bn worth of returns in the wake of the Christmas period, as customers send back unwanted online orders.
Returns to soar on ‘Back Friday’Subscription
Returns on unwanted purchases made over the Black Friday Sales weekend are expected to peak today (1 December), with fashion amounting to 42% of these.
Asos launches ‘try before you buy’ serviceSubscription
Asos has launched a “try before you buy” service that allows customers to have products delivered before they pay for them.
Customer dissatisfaction with home delivery and click-and-collect services has reached its highest point over the past three years, according to the latest figures from YouGov.