Tag : BounceX
Making the leap to a unified customer experienceSubscription
At an expert panel discussion at Drapers Digital Festival, Matt Henton, head of ecommerce at Moss Bros, Randa Crebbin, global head of ecommerce at La Perla, and Rob Massa, general manager (EMEA) at BounceX, discussed what it takes to deliver a seamless, channel-agnostic customer experience.
The essentials of engaging through innovationSubscription
Delving into the world of innovation and fashion at the Drapers Digital Festival, panellists Alixandra Burn, head of digital at Warehouse, Sally-Anne Newson, customer experience and digital product director at Shop Direct, Lars Rabe, managing director in the UK/EU for True Fit, and Rob Massa, general manager (EMEA) at BounceX, debated the best ways to engage fashion customers through innovation.