Tag : delivery and returns
Drapers investigates the real costs of running an online operation for fashion retailers, and analyses what steps retailers can take to make the most of this fast-growing route to market.
Fashion retailers are exploring solutions to reduce carbon emissions from final-mile deliveries, including promoting click and collect, and introducing electric vans
Online shopping complaints jump 84%Subscription
Consumer complaints over online shopping services and package deliveries have rocketed over the past year.
Retailers dismiss higher returns predictions Subscription
Fashion retailers have seen little evidence so far for claims that UK shoppers are returning more clothes from online sales.
Christmas online returns to jump 80%Subscription
Online returns are set to increase by 80% on Wednesday 2 January, compared with the average number of returns per day in December.
Online returns to hit £5.6bnSubscription
The value of online returns is to jump 27.3% over the next five years to £5.6bn, fuelled by clothing and footwear, new research has found.
Fashion hit by £1.6bn peak returns impactSubscription
Fashion retailers in the UK are set to be hit by a £1.6bn impact on margins over the peak trading period, as customer returns spike in the wake of Black Friday.
How AI could reduce returnsSubscription
Artificial Intelligence could solve the UK’s growing returns problem by delivering custom-fit products and tactile experiences, chief growth officer and senior partner at trend intelligence company The Future Laboratory Tom Savigar has argued.
Next to introduce charge for courier returnsSubscription
Next has announced changes to its returns policy, under which customers will be charged £1 each time a courier is ordered to collect items.