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Tag : delivery and returns

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  • Clipper returns cropped

    Returns to jump on ‘takeback Thursday’Subscription

    News2 January 2020

    Returns of online purchases are expected to increase by 72% today, as shoppers take back unwanted and ill-fitting Christmas presents.

  • Drapers investigates

    Drapers Investigates: the true cost of online retailSubscription

    Features20 August 2019

    Drapers investigates the real costs of running an online operation for fashion retailers, and analyses what steps retailers can take to make the most of this fast-growing route to market.

  • Sustainable delivery electric van

    Going the extra mile: developments in sustainable deliverySubscription

    Features10 July 2019

    Fashion retailers are exploring solutions to reduce carbon emissions from final-mile deliveries, including promoting click and collect, and introducing electric vans

  • E_commerce

    Online shopping complaints jump 84%Subscription

    News8 May 2019

    Consumer complaints over online shopping services and package deliveries have rocketed over the past year.

  • Post office

    Retailers dismiss higher returns predictions Subscription

    News7 January 2019

    Fashion retailers have seen little evidence so far for claims that UK shoppers are returning more clothes from online sales.

  • High street

    Christmas online returns to jump 80%Subscription

    News2 January 2019

    Online returns are set to increase by 80% on Wednesday 2 January, compared with the average number of returns per day in December.

  • Clipper returns cropped

    Online returns to hit £5.6bnSubscription

    News14 December 2018

    The value of online returns is to jump 27.3% over the next five years to £5.6bn, fuelled by clothing and footwear, new research has found.

  • Parcel delivery

    Fashion hit by £1.6bn peak returns impactSubscription

    News13 December 2018

    Fashion retailers in the UK are set to be hit by a £1.6bn impact on margins over the peak trading period, as customer returns spike in the wake of Black Friday.

  • future lab

    How AI could reduce returnsSubscription

    News19 October 2018

    Artificial Intelligence could solve the UK’s growing returns problem by delivering custom-fit products and tactile experiences, chief growth officer and senior partner at trend intelligence company The Future Laboratory Tom Savigar has argued.

  • Parcel delivery

    Next to introduce charge for courier returnsSubscription

    News24 May 2018

    Next has announced changes to its returns policy, under which customers will be charged £1 each time a courier is ordered to collect items.