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Michael Ward, managing director, Harrods

Harrods is in undergoing a transformation. Ward is leading a modernisation project: 150,000 sq ft of the store is being refitted, and a £200m investment in menswear and sportswear is on the way as the luxury store develops its focus on these rapidly growing market sections.

Michael ward, managing director, harrods

Ward has also been vocal about Brexit, noting that a no-deal exit could cost Harrods £7.6m in customs forms alone. Nevertheless, Ward insists the business is ready to deal with Brexit-related headwinds and healthy-looking profit growth is shoring that up: in the year to February 2018 – the most recent results – pre-tax profits rose by 9% to £215.9m.


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