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Catherine Neilan, news editor, on M&S

ITV News, May 22, 2013

Catherine Neilan, news editor, said: “For all of the strong messages that they are sending out about the quality of the product being improved, the sense once that is in the store environment is that it’s hodge podge: there’s a lot of it about, you can’t see the clothes and they are crumpled by the time you get to them.”

Cat Neilan on ITV News


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