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Top tips for implementing change in your business

In our previous articles, we’ve talked about bringing in changes e.g, team building, staff appraisals and training.

However, it’s important to remember that if new ideas and plans are not put in place and followed through, nothing will change.

  • It only makes sense to change the way you work if it improves things.
  • Allow for mistakes: this is how you learn, just don’t make too many.
  • Set plans for change within the context of a long-term goal. The key thing with change is follow-through. It’s important to stay focused and maintain the momentum. 
  • Look back over your history: examine incidents which may have resulted in your staff being reluctant to embrace change now.

We recommended to one of our clients, who owns a kids boutique, that she should get the team together weekly. We were invited to run the initial meetings without the presence of the owner. We knew the staff would open up more easily without her, and ran some of these meetings. However, it’s very important thatthe owner understands how to manage the new process and take it forward. We have trained owners to run meetings more effectively, and we did it on this occasion. Here though, she ran the meetings for a little while, then skipped them because she was too busy with buying trips. Despite our recommendations, she didn’t encourage the staff to run their own meetings and training events. When she came back from 8 weeks of buying, she held meetings occasionally, if at all. 

As a result, the staff felt there was no follow-through, were demotivated and no longer viewed any future change positively.  Not surprisingly, the owner came back to us and complained that her staff were not motivated! 

It’sall about that follow-through…

Joanna Ransome, Global Fashion Management,

Readers' comments (1)

  • Thierry BAYLE

    I'd also like to add:

    - If you are going to implement change, the owner must be 100% behind it, otherwise there will be conflicting signals.

    - Sometimes people need to know where they are going in order to do accept change, so make sure the objectives are clear.

    - It helps to get an outsider’s view so that you can be properly challenged and driven by objective, impartial advice.

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