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H&M group’s net sales increased by 8% to SEK54,948m (£5bn) for the three months to 29 February, however sales were impacted in the second half of the quarter due to coronavirus.
Customers are beginning to hold retailers to account when it comes to sustainability. But how can fashion retailers communicate their progress without appearing disingenuous or being accused of “greenwashing”?
Boring product and bad customer service: as we unveil the final instalment of our comprehensive seasonal high street Hit or Miss series, analysing what the biggest womenswear, menswear and footwear retailers have to offer for autumn 15, fashion editor Graeme Moran highlights the key issues how retailers can tackle them.