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M&S CEO blames ‘unprecedented discounting’ for poor salesSubscription

9 January 2020 By

“Substantially higher” levels of discounting on the high street and poor availability in menswear dampened Marks & Spencer’s Christmas performance, chief executive Steve Rowe has said.

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Banking on bricks and mortar: the future of M&S storesSubscription

4 November 2019 By

Amid its radical store-closure programme, Marks & Spencer has opened a new store in Cornwall, and still considers bricks-and-mortar retail “incredibly important”. Can its new approach get the business back on track?