Your browser is no longer supported. For the best experience of this website, please upgrade to a newer version or another browser.

Your browser appears to have cookies disabled. For the best experience of this website, please enable cookies in your browser

We'll assume we have your consent to use cookies, for example so you won't need to log in each time you visit our site.
Learn more

How should eCommerce managers and supply chain managers be working together?

Brian_Postles

Very closely. It’s time for the eCommerce Managers to care very deeply about the performance of their Supply Chain and ensure that fulfilment is top of mind. eCommerce Managers are an internal customer for the Supply Chain Manager and should be treated as such. Their needs are paramount and having invested so heavily in the front end customer experience, they now need to focus on ensuring the back end processes support that end-to-end customer experience.

Got a question for our experts? Email drapersasktheexpert@emap.com