Amazon is investigating reports that some of its delivery drivers are being paid less than the minimum wage.
A report in the The Telegraph has alleged that drivers have been subject to fines or charges if they deliver items outside specifications.
SEP Logistics, which delivers Prime Now and Amazon Fresh - the ecommerce giant’s grocery arm - deliveries, is reported to charge drivers up to £100 for an early delivery with other measures including a £25 charge for delivering two minutes outside the delivery window. Drivers are expected to cover their own vehicle rental, insurance and fuel costs on a wage of £12 per hour, with the added fines meaning drivers have often been earning less than the minimum wage.
According to the Times, SEP Logistics has now confirmed it will refund fines to delivery drivers.
Amazon commented: “We investigate any allegation that a delivery provider is not meeting our requirements and will take appropriate action if we find that to be the case.”