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Asos criticised over CCTV plans

Asos has been criticised after reports emerged that the company managing its distribution centre in Barnsley plans to install extra CCTV cameras. 

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Between 200 and 300 cameras may be installed above workstations where staff pick and pack customer orders, according to The Evening Standard. Each camera would reportedly watch over between 10 and 20 of the 4,000 staff at the warehouse.

Trade union GMB said the move showed “very little dignity and respect” to staff at the distribution centre. 

However XPO Logistics, which manages the distribution centre, said the addition of extra cameras will be made to “improve customer service.” 

Ken Perritt, supply chain account director at XPO Logistics, told Drapers: “We are fully engaged in an open discussion with our employee forum on this proposal. First and foremost, any additions to the existing system will be made specifically to improve customer service.  This is completely standard in the industry and we are talking through these proposals with our teams on site before deciding on any final plans.” 

A source said the deal is still being considered and has not yet been finalised. Asos declined to comment.

 

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