Barratts has appointed John Hood, former managing director of footwear retailer Brantano, to the newly created role of brand director, in one of a number of changes at parent company Barratts Priceless.
Hood, previously business director at Kuwait-based franchise operator MH Alshaya, will join the company on Monday.
He will oversee buying, merchandising, marketing and retail and will take over the responsibilities of David Lockyer, who has been acting managing director for the past 18 months. Lockyer will remain on the board as non-executive director.
Howard Stanton, chairman of parent company Barratts Priceless, will retire at the end of December and is to be replaced by non-executive director Terry Bond.
The business has also appointed Deloitte strategic adviser Richard Hyman as non-executive director. Hyman was chairman of research firm Verdict Research for 24 years until 2008.
Jonathan Clamp has been promoted to the newly created role of group marketing director for Barratts Priceless. He has been sales and marketing director since joining the company in May.
Lockyer said the new team would help to “continue the process of sustaining a profitable business. Our plan is to make sure our stores continue to trade successfully by improving customer service.”
He said Barratts planned to refit a small number of stores next year. It was set to open a new store in Newcastle’s Eldon Square shopping mall today.
Separately, the Barratts website enjoyed a record week last week, despite crashing for several hours on Thursday due to “technical issues”.
Barratts Priceless chief executive Michael Ziff said: “The website went down for a few hours but we resolved it quickly.
“It was a record week due to a number of reasons, such as a 20%-off promotion and [general] online growth.”
Barratts has 130 UK and Republic of Ireland stores and concessions. Priceless operates 97 stores across the UK and RoI.
Both chains were previously part of Stylo, but the company fell into administration in 2009 before Michael Ziff and his family bought back some of the shops and created Barratts Priceless.