As Marks & Spencer falls foul of technical glitches at its Castle Donington distribution centre, Drapers takes a look back over the retailer’s turbulent last 12 months.
27 September 2012 – M&S announces plans for a new distribution centre at Castle Donington for 2013, the largest e-commerce warehouse in the UK, which will see the creation of 1000 new jobs.
6 November 2012 – General merchandise sales rise 0.1% for the second quarter, while like-for-like sales fall by 1.8%. In the same week Jane Schaffer joins the company as lingerie director and Frances Russell is promoted to womenswear director.
10 January 2013 – Head of design for womenswear labels Per Una and Limited Collection Carole Boyes-Weston leaves the business after only five months.
19 February 2013 – M&S announces a ‘Best of British’ fashion celebration in collaboration with the British Fashion Council.
April 11 2013 –The retailer reveals a 3.8% drop in like-for-like sales in general merchandise for the 13 weeks to March 30. Additionally, Nick Keyte, head of buying for formal menswear, leaves to join John Lewis.
2 May 2013 - A shake-up of the womenswear team is announced after the departure Mary Wastnage, head of buying for M&S Woman, and Sara Bradley, head of buying for in-house brands.
8 May – Former Next product director Jo Jenkins is appointed as director of lingerie and beauty
15 May 2013 – Style director Belinda Earl’s first collection is revealed
21 May 2013 – Nayna McIntosh, head of store environment and product presentation steps down after eight years at the company, while Steve Sharp, executive director of marketing, retires after nine years
10 June 2013 – M&S invests £200m in a new distribution centre in Essex that will also create 700 new jobs.
8 July 2013 – Janine Schaffer, former director of lingerie, seeks a £1m-plus payout for compensation after leaving her role just three months in
8 July 2013 – M&S chief executive Marc Bolland is cautioned by major shareholders that his job will be in danger unless he can stem the company’s deteriorating fortunes
26 July 2013 – M&S’ autumn 13 range hits shops across the UK
7 August 2013 – Around 180 employees face redundancy following the closure of four stores across the Republic of Ireland. However, plans are announced for a new flagship store to open in Limerick in 2016, creating 250 new jobs
16 August 2013 – Plan A director Richard Gillies steps down after 29 years at the business to join DIY group Kingfisher. Mike Barry, head of sustainable business, is to be promoted to take Gillies place
20 August 2013– M&S suffers from technical problems at its distribution centre in Castle Donington that threaten to disrupt product availability in stores