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Doddle launches 'runner' service for returned goods

Click-and-collect firm Doddle has launched a new ‘runner’ service, which promises to collect parcels directly from customers within an hour and deliver them to a nominated address or retailer.

Customers upload a picture of what they want to send to the Doddle Runner app and enter the delivery address or select a certain retailer if it is a return. Doddle then estimates the price of postage and sends out a runner.

Once handed over, Doddle will wrap, post and track the parcel.

The service, which costs £5 plus postage, launched in the City of London this weak and will be rolled out across the capital and to other major UK cities over the coming months. Doddle has a team of five runners and plans to recruit a further seven over the next few weeks.

The app is available for iOS devices via the App Store. An Android version is due to launch later this year.

Doddle was founded in 2014 and is a joint venture between British entrepreneur Lloyd Dorfman and Network Rail. It employs more than 300 people and has 35 stores based around transport hubs across the UK.

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