DPD will open its own parcel shop network in June, to provide an alternative to competitors’ click-and-collect services.
DPD PickUp will allow customers of its existing clients - including Asos.com - to select a pick-up point at the point of sale or choose this option by text or email ahead of scheduled home delivery. So if customers are not going to be at home, they can divert their delivery to a DPD PickUp point at any time before the delivery is made.
The courier company will partner with a number of companies to deliver the service, starting with the Numark Pharmacists chain. It hopes to extend the number of available pick-up points to 2,500, with more members of the network to be announced over the next few weeks.
Most people will be within a 10-minute radius from a pick-up point by the time the service has been rolled out, DPD said.
The plans were announced at the opening of the new head office of the DPD PickUp division in Stoke. The company has also built a new £100m parcel hub in Hinckley in the East Midlands, which is scheduled to open later this year.
Chief executive Dwain McDonald said: “In future, we will be able to offer customers a choice between a one-hour timeslot home delivery or a DPD PickUp delivery.”