Your browser is no longer supported. For the best experience of this website, please upgrade to a newer version or another browser.

Your browser appears to have cookies disabled. For the best experience of this website, please enable cookies in your browser

We'll assume we have your consent to use cookies, for example so you won't need to log in each time you visit our site.
Learn more

Martin Lewis

Empowered consumers bring fresh challenges for retailers

The growing awareness of consumer rights and digital engagement is creating fresh challenges for retailers, as well as creating a new type of price-conscious, savvy customer, according to Martin Lewis, founder of consumer rights website MoneySavingExpert.