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Fenwick shuts down online transactions as it overhauls site

Fenwick has shut down the transactional arm of its website as part of a restructure, and will not relaunch it until early 2015.

The website, which had until recently offered a selection of products available in store, is currently being used as a “showcase highlighting the products, events and promotions across the Fenwick Group”, according to the Bond Street store managing director David Walker-Smith.

He added: “We are planning a revamp to our transactional site which will involve a relaunch next year incorporating merchandise from the Fenwick Group in addition to the Bond Street store.

“We would like to apologise for any inconvenience caused to our online customers.”

However, he would not be drawn on the exact date of a relaunch.

Fenwick of Bond Street opened a newly refurbished “Shoe Corner” earlier this month, into which £1m has been invested.

For more on the project, see this week’s issue of Drapers (July 26).  

Readers' comments (2)

  • For Fenwicks to close their online offering for that length of time would ultimately suggest that it at best doesn't do particularly well. So much for the online revolution.

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  • How ridiculous! All it needs is an effort and the will to do this. Their current site is shocking but it is not difficult to craete a great site

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