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Forever 21 investigating possible credit card breach

forever 21 Westfield Stratford

US fast fashion retailer Forever 21 is investigating a possible breach in data security that may affect customers.

The company’s inquiries focus on card transactions in “certain stores” from March to October 2017, it said in a statement.

It is not clear whether its UK operations have been affected. Forever 21 has not responded to Drapers’ requests for further information on whether this would affect UK customers or business operations.

The retailer said it had been notified by a third party that there may have been unauthorised access to data from payment cards as a result of problems with encryption on certain point-of-sale devices.

It has appointed a security and forensics firm to advise on the matter. 

The number of people potentially affected is not yet known, but Forever 21 stated its investigation is ongoing and will provide additional information as it progresses.

Forever 21 operates more than 815 stores in 57 countries with retailers in the UK, US, Australia, Brazil, Canada, China, France, Germany, Hong Kong, India, Israel, Japan, Korea, Latin America, Mexico and the Philippines.

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