Your browser is no longer supported. For the best experience of this website, please upgrade to a newer version or another browser.

Your browser appears to have cookies disabled. For the best experience of this website, please enable cookies in your browser

We'll assume we have your consent to use cookies, for example so you won't need to log in each time you visit our site.
Learn more

Government scraps click-and-collect planning permission

Retailers of all sizes will be able to offer click-and-collect services from April 15, when the rules around planning permission will be relaxed.

Shops currently have to apply for permission to install click-and-collect lockers, but the government has announced plans to scrap this requirement as part of its efforts to help the high street.

Housing and planning minister Brandon Lewis said: “Far from threatening the high street, online shopping offers a new opportunity. How we shop is changing radically and I want to help our high streets thrive from online competition. Today’s measures will mean even more retailers can offer click-and-collect services, encouraging shoppers to visit their businesses and pick up their purchases at a time that suits them.

“It’s just one of a range of measures we’re taking to boost the Great British high street, encourage shoppers to the town centre and get shops to grow and thrive.”

Have your say

You must sign in to make a comment

Please remember that the submission of any material is governed by our Terms and Conditions and by submitting material you confirm your agreement to these Terms and Conditions. Links may be included in your comments but HTML is not permitted.