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House of Fraser adds to its delivery offer

House of Fraser has introduced two new next day delivery options - pre-noon and afternoon.

Under the pre-noon service, customers who order by 9pm will receive their package between 9am and midday the following day (Monday to Saturday), while with the afternoon option orders placed by 9pm will be delivered between 12pm and 6pm (Monday to Friday).

The new services join House of Fraser’s existing pre-9am and evening delivery services.

Andy Harding, chief customer officer at House of Fraser, said: “We are continually researching new options and investing in expanding our delivery services to make customers’ buying experiences as hassle-free as possible. The latest development in our delivery proposition strengthens our market-leading position. We’re proud to offer our customers a flexible and truly premium home-delivery service.”

Last week the department store group introduced interactive catalogues using augmented reality technology on its iPhone and iPad shopping apps.

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