Your browser is no longer supported. For the best experience of this website, please upgrade to a newer version or another browser.

Your browser appears to have cookies disabled. For the best experience of this website, please enable cookies in your browser

We'll assume we have your consent to use cookies, for example so you won't need to log in each time you visit our site.
Learn more

House of Fraser extends click-and-collect cut off point

House of Fraser has extended the cut off point for next day click-and-collect orders from 10pm until midnight.

Customers will be able to pick up their shopping from midday the next day, according to Drapers’ sister title Retail Week.

Rival Debenhams has a 7pm cut-off point for pick up from midday, while John Lewis orders have to be in by 8pm for pick up from 2pm.

Chief customer officer Andy Harding said this latest move repositioned HoF as “having the best delivery proposition in the market”.

Read Drapers’ review of high street click-and-collect services


Have your say

You must sign in to make a comment

Please remember that the submission of any material is governed by our Terms and Conditions and by submitting material you confirm your agreement to these Terms and Conditions. Links may be included in your comments but HTML is not permitted.