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Zara owner to roll out mobile payments

Zara owner Inditex is to roll out mobile payments in all of its stores in Spain from September, as well via a new Inditex app called InWallet.

Inditex chief executive Pablo Isa

Inditex chief executive Pablo Isla

Inditex chief executive Pablo Isla

The service offers both online and offline receipts.

The news was announced during Inditex’s annual general meeting in Arteixo, Spain, earlier today. During the meeting the group’s chairman and chief executive, Pablo Isla, said the service aims to enhance the shopping experience and simplify the purchase and returns process.

Inditex would not disclose whether it had plans to bring the service to the UK.

Isla noted that the RFID rollout across all Zara stores is on track for completion by the end of the year and will be rolled out in the rest of the group’s brand portfolio, which includes Pull & Bear, Stradivarius, Massimo Dutti and Bershka, starting Next year.

The Spanish group has also unveiled the next phase of its environmental strategy to 2020, launching a free-at-home scheme for the collection of used clothing when delivering online orders.

The pilot scheme, which is conducted in collaboration with Spanish charity Caritas and delivery firm Seur, will initially launch in Madrid and gradually introduced all over Spain.

The group will install around 1,500 garment collection containers in Spain’s main cities, also in collaboration with Caritas, and add new containers to its stores. All Spanish stores will have a container by September. Inditex will invest €3.5m (£2.9m) over two years in the project.

Inditex has also signed an exclusive agreement with Australian textile producer Lenzing to provide the firm with fabric for recycling into its plant-based lyocell fibre. The pilot start with around 500 tonnes of textile waste, with the aim of raising this to around 3,000 tonnes within a few years, which is enough to enable Lenzing to produce around 48 million garments.

Finally, Isla underlined that Inditex created 15,800 jobs in 2015 when sales reached €20.9bn (£17.5bn) and profits hit €2.9bn (£2.4bn), with the group’s store count now exceeding 7,000 across 88 markets.



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