Your browser is no longer supported. For the best experience of this website, please upgrade to a newer version or another browser.

Your browser appears to have cookies disabled. For the best experience of this website, please enable cookies in your browser

We'll assume we have your consent to use cookies, for example so you won't need to log in each time you visit our site.
Learn more

Intu asks retailers to take part in nationwide 'quiet hour'

Shopping centre owner Intu will ask retailers and restaurant operators to dim lights and music in a bid to create a better shopping environment for people with autism.

Intu will partner with charity The National Autistic Society and ask every retailer at its 14 centres to take part in the ‘quiet hour’ at 10am on Monday 2 October. Clarks and Toys ‘R’ us are among the retailers who have already signed up to the campaign.

Staff already receive training in how to provide autism-aware customer service and quiet hours have been held at a number of centres but this will be the first attempt at a national event.

Corporate responsibility director Alexander Nicoll said: “We want to put a smile on the face of everyone who visits an Intu centre and this means training our staff, supporting our customers and working with brands in our centres as well as organisations like the National Autistic Society to provide a welcoming and accessible experience for all.”

A survey from The National Autistic Society found that 64% of autistic people avoid going to the shops and 28% have been asked to leave a public place for reasons associated with their autism.


Have your say

You must sign in to make a comment

Please remember that the submission of any material is governed by our Terms and Conditions and by submitting material you confirm your agreement to these Terms and Conditions. Links may be included in your comments but HTML is not permitted.