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John Lewis invests £500m online

John Lewis is investing £500m in its online operations as it plans for ecommerce to take over shop sales within four years, a year ahead of the original target.

The company will add hundreds of new roles in its IT department as online sales grow, the Mail On Sunday said.

Online sales increased 13.6% in the week to December 5, compared with the same period last year.

The online investment will be made over the course of the next three years and will include the completion of its state-of-the-art warehousing and funding IT to improve systems, forward planning, customer analysis and buying habits, the newspaper reported.

Readers' comments (2)

  • How long until the stores are just showrooms, full of samples with everything ordered online in store.
    How many partners will be pensioned off ?

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  • You can already see this in some JL stores, where the section isn't sufficient and you are advised to go online.

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