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John Lewis reshapes senior management team

John Lewis has reshuffled its senior management team, moving online director Mark Lewis into the retail director role and appointing buying and brand director Paula Nickolds as commercial director.

Lewis replaces current retail director Andrew Murphy, who has taken up the newly-created role of group productivity director.

Dino Rocos, currently operations director, is assuming additional responsibilities for the omnichannel customer journey, while Craig Inglis, who currently holds the position of marketing director, has become customer director.

“The rapid rate of change in retail is set to continue and therefore the time is right for us to develop the thinking that will help sustain the partnership in the next generation,” said John Lewis chairman Sir Charlie Mayfield.

“I am delighted that Andrew has agreed to take up this new role. His appointment is part of the plans we are putting in place to deliver the partnership’s strategy in the next five years and follows the announcement of Tom Athron’s appointment as group development director in June 2015.”

Managing director Andy Street said: “The new John Lewis board composition will ensure we continue to lead omnichannel retailing in the UK.”


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