Your browser is no longer supported. For the best experience of this website, please upgrade to a newer version or another browser.

Your browser appears to have cookies disabled. For the best experience of this website, please enable cookies in your browser

We'll assume we have your consent to use cookies, for example so you won't need to log in each time you visit our site.
Learn more

Nick Waller

Keep staff happy to avoid the gloom

Retailers caught in the grip of the downturn face a difficult challenge in preventing the deterioration of staff morale.