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Matalan adds DPD Pickup service to its stores

Matalan has introduced the DPD Pickup service to its 222 stores across the UK in time for Christmas.

DPD Pickup launched in June 2015 and allows shoppers to divert their deliveries “in flight” to a collection point to be picked up at a time that suits them.

The network is expected to increase to more than 2,800 stores by Christmas, with more coming in the New Year.

Matalan’s stores typically offer late night openings and free parking, making them convenient parcel collection points.

“Our aim is to create a completely different type of parcel shop experience with big branded stores, in convenient locations, with free parking,” said DPD’s chief executive Dwain McDonald.

“Matalan stores offer a really secure environment for our parcels and a great experience for our customers. Our data shows us that this is the type of experience parcel recipients will choose over and over again.”

In May this year, DPD launched an app which enables customers to set their own delivery preferences including the ability to request that drivers always avoid certain times of the day, such as the school run.

In July, the firm introduced DPD Precise, which allows customers to select their own, exact one-hour delivery slot on the day of their choosing.

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