Designer outlet owner McArthurGlen has appointed Tom Enraght-Moony as chief customer officer.
Enraght-Moony joins from tourist city pass provider The Leisure Pass Group, where he was CEO.
He will sit on the management board, and will report jointly to its chairman, JW Kaempfer, and CEO, Julia Calabrese.
Calabrese said: “Tom has exceptional online and offline experience working for global organisations in key European markets spanning mobile, internet technology and online consumer brands. This experience, combined with his clear understanding of our customers and our brand partners, will ensure that McArthurGlen remains one step ahead of the changing habits and expectations of consumers in an ever-digital world, while continuing to offer a best in class service and experience at every level of the business.”