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Tesco to introduce click-and-collect charge for F&F

Tesco will begin selling clothing brand F&F through its main website from June, meaning its customers will have to pay a £2 charge on click-and-collect orders under £30 for the first time.

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F&F is currently sold online through clothingattesco.com and click-and-collect is free. From June, the men’s, women’s and kids’ collections will be available on tesco.com/direct alongside the rest of the supermarket’s non-food offer, including technology, toys and homeware.

F&F’s online customers will have to register with a Tesco Direct account and F&F orders will be subject to the same delivery charges as the rest of the non-food categories, including the click-and-collect charge for orders under £30. Tesco Direct introduced the fee in February. 

The supermarket’s clothing arm has also halted international deliveries. A statement on clothingattesco.com said: “We are sorry that we can no longer deliver to addresses outside the United Kingdom. You can still use an international billing address to place orders for delivery to a UK address, or for UK store collection.

“It was not sustainable to continue with international delivery while offering the level of service that you expect.”

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