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Webcast: 'Invest in systems or face being left behind,' experts warn

Systems investment is critical if you don’t want to be left behind, experts warn. 

This was the overwhelming message when Drapers hosted its Digital Investment webcast, in association with HSO, last week at London’s Millbank Studios.

Features and special reports editor James Knowles was joined by a panel including River Island chief information officer Doug Gardner, Joules head of IT Mike Wilks, True Capital founding partner and chief executive Matt Truman, and HSO sales director Hector Hickmott, where they discussed the changing pace of retail, making the case for investment, where to invest and where River Island and Joules have been doing so, and what makes a business attractive to investors such as True Capital.

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