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Yodel hires 7,000 extra staff for peak trading

Delivery company Yodel is drafting in an extra 7,000 workers to help cope with the busy shopping periods ahead.

Yodel

The business, which was forced to suspend collections from retailers for two days last December while it struggled with a backlog of orders made over the Black Friday and Cyber Monday weekend, predicts four times as many shoppers will take advantage of discounts on Black Friday on November 28 alone.

Of the 7,000, both full and part-time, 800 will be directly employed van drivers, working alongside 3,000 self-employed drivers with their own vans. 

A further 3,000 self-employed couriers will join the company, using their own cars to deliver and collect smaller parcels in their neighbourhood.

Yodel said despite being seasonal, many of the roles are expected to become permanent. 

Earlier this year the parcel carrier also created the new role of peak programme director, hiring Mark Horrobin to coordinate delivery services during peak times.

Yodel executive chairman Dick Stead said: “Our recent research has shown that the 2015 Christmas period is set to break the mould once again, with nearly four times as many people planning to take advantage of the Black Friday online promotions.”

Yodel said it has spent the first half of 2015 optimising its network to cope with the demand, including opening new strategically placed “super service centres” across the UK. It has also made investments in its IT, mechanical handling, sorting equipment, training and fleet.

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