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Sean Fahey

Group IT and project director at logistics firm Clipper

“Because of constraints on consumer incomes, there’s going to be increased pressure on delivery costs in terms of free delivery to customers. It’s either going to have to be cheaper or free. Retailers will need to decide how that is awarded, whether it is over a certain spend or as a loyalty incentive, but there will be pressure from the consumer-end to take out that added £4 or £5 delivery cost.”

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