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Headline

Flannels adds fuel to indies’ Grazia promotion debate

Comment

Oooh, what comments? I must have missed that story. Asos are brave by doing an open forum. Always customer grumbles and complaints on it for all to see. I even had one myself as I didn't realise you had to put in a code to get free postage when spending over a certain amount . Got a reply and a postage refund straight away. It's almost become the place to post a query or a moan and, though they must screen it, most of the complaints are left up for all to see.......and dealt with quickly. I can't see why negative or controversial commnents are removed from here. Surely the subject of the article should just write and reply to defend themselves if they feel they are unjustified?

Posted date

18 October 2009

Posted time

0:16 am

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