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Headline

Profits almost halved at the John Lewis Partnership

Comment

In the battle of survival of the fittest JLP has perhaps done more than most to stay relevant. Where once they were almost an embarrassment in the fashion stakes they have moved forward and taken up the position once held by HOF but with a customer who shops Hairdryers to Handbags, Whistles to White Goods & Kilian to Carhartt - an end to end customer. Throw away the crutch of NNU - you are better than that. When you have done that and you realise we don’t just love you for what you say & bring back some more of the customer service which has been sacrificed in your quest to play in the market trading game. You WILL loose some customers but not have as many as you will win back & gain in the process.

Posted date

7 March 2019

Posted time

12:28 pm

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