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Profits almost halved at the John Lewis Partnership


Agree with much of what had been said so far. JLP are much indicative of the corporate retail world in that they haven't got enough confidence in their own brand to make the right decisions and therefore stick to the status quo because nobody wants to take the blame if things go wrong. in JLP's case, 'Never Knowing Undersold' is millstone around their neck that should of been consigned to the dustbin years ago and it is boardroom failure that it still exists. JLP doesn't need to do it because they are under the delusion that all retail is price driven. It isn't. If customers don't like JLP's prices, they are free to go elsewhere. Waitrose isn't cheap, but they don't appeal to the price conscious consumers and neither should JLP. Stop trying to be all things to all people. Give customers quality and service and they'll come back. JLP has so much going for it, if only the board would recognise it.

Posted date

7 March 2019

Posted time

4:05 pm