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Clarks

Eye-catching styles with comfort in mind, Clarks offers good value in a well-signposted setting.

Product 7

The collaboration with Mary Portas, ‘Mary & Clarks’, includes some eye-catching fashion styles that are displayed on entering the store, including a pink-and-red colour block satin sandal and an animal-print court. The Boutique range offers further fashion styles with studded jazz shoes and a Mary Jane suede block heel. Many styles contain the Softwear inner comfort sole, key to Clarks’ appeal with its core customer. The men’s offer is impressive with a wide range of brogues and great vintage-effect suedes and burnished leathers.

Experience 6

Staff were friendly but overstretched as Drapers waited a while to be approached. The store has an excellent window display that is somewhat let down by the inside of the store, where fixtures are fairly standard. The interior is bright and there is plenty of seating, but it is not an overly inspiring experience. Signage is clear, giving the customer relevant information on styles.

Value 8

A flat leather brogue at £49.99 is a fair price considering a leather brogue in M&S’s Autograph range is £55. Most product has a good-quality leather outer and mixed leather inner and warrants the £49.99 to £79.99 prices on many styles. Men’s leather brogues have a great opening price point of £49.99, going up to £94.99 for the welted-sole high-shine leather premium offer.

Score 21

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