Your browser is no longer supported. For the best experience of this website, please upgrade to a newer version or another browser.

Your browser appears to have cookies disabled. For the best experience of this website, please enable cookies in your browser

We'll assume we have your consent to use cookies, for example so you won't need to log in each time you visit our site.
Learn more

Hit or Miss: Marks & Spencer - 9/10

Westfield London, ground and first floor

Marks&Spencer

Pros

Although the womenswear section at Marks & Spencer is enormous, the fact it is broken into different ranges, such as Limited Collection, Per Una and Autograph, makes it more manageable. These ranges are well defined, with different campaign imagery to illustrate the concept behind each one. At the store entrance there is a display with a large video screen showing clips from an M&S catwalk show, which emphasises the retailer’s focus on fashion-forward product. Price architecture is a strong point, and is especially evident on more ‘essential’ items. In the knitwear section, a cotton cardigan costs just £19.50, while a more luxurious cashmere jumper is £79.

Cons

M&S is often criticised for offering pieces that are too expensive for its average shopper, and this rings true on my visit. A pale pink leather jacket is not exactly a timeless piece, and priced at £249 it probably won’t have wide appeal. Some fitting room cubicles have items of clothing left on the floor.

Have your say

You must sign in to make a comment

Please remember that the submission of any material is governed by our Terms and Conditions and by submitting material you confirm your agreement to these Terms and Conditions. Links may be included in your comments but HTML is not permitted.