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Hit or miss: River Island - 7/10

  • 207-213 Oxford Street

River island AW14

River island AW14

Pros

The women’s shoe corner at the rear is opulent, with chandeliers lighting up product below. Shoes are the most fashion-led of the stores visited, with heavy metallic detailing, snakeskin prints and ponyskin textures aplenty. Dressy sandals are competitively priced at £50, while metal-trimmed leather ankle boots (£75) are pricier than New Look’s (£70) but better quality. Cream and black snakeskin ankle boots (£65) stand out, as do over-the-knee suede boots for £120, representing good value. There are plenty of seats, full-length mirrors and lots of space for trying on. Downstairs in menswear, staff offer assistance almost immediately. Men’s footwear is well merchandised across the floor with loafers (starting at £30) and lace-up boots (£90) on tables with hats and scarves.

Cons

The women’s footwear area is quite untidy as lunchtime shoppers browse. It is also under-staffed and a shopper had to wait 15 minutes for a staff member to see if a size was available. It wasn’t

 

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