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Hobbs, 17 Philadelphia Street, Cabot Circus

Product is perfectly pitched to the Hobbs customer, while service is second to none.

Looks 8

Not a slave to trends - and neither should it be - Hobbs cherry picks the most appropriate of this season’s looks to suit its customers’ tastes. Leopard is tastefully used as a larger print and seen on dresses and tops. Outerwear and dresses are strong, with the former channelling autumn 10’s camel coat as well as a military style in red or navy. The popularity of TV series Mad Men plays into the hands of Hobbs, which serves up an attractive collection of shift dresses.

Experience 9

From the immaculately kept store to the attentiveness of the staff, Hobbs knows how to treat its customers. The sales assistant wasn’t afraid to say a pair of jeans didn’t suit Drapers and offered a much better alternative. The changing rooms are spacious, clean and with adjustable mirrors, while the windows invite customers inside: the camel coat is on display as is a sign offering 20% off to customers on its mailing list.

Value 7

The high-quality fabrication justifies Hobbs’ pricing architecture, which is spot on. A leopard-print silk top comes in at £79, while a shift wool dress is £119. The camel coat sits alongside those seen at rival retailers at £269, while jeans hover about £79.

Score 24

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