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Brands heed scam security warnings

Brands are improving their security procedures on telephone and email orders after more were targeted by a scam.

Drapers revealed last week that brands had been the victims of a scam in which criminals were placing bogus repeat orders on behalf of indies to be delivered to a new address or collected by van.

Some brands have since introduced new systems for verifying orders. Women’s young fashion brand Little Mistress has given a pin number to stockists, which must be quoted with the answer to a security question when placing orders.

Craig Tate, managing director of premium clothing and footwear brand Nicholas Deakins, said he was also targeted: “The alleged repeat order was from [northwest indie] Originals and the email arrived on headed paper, but no one in our logistics department recognised the person’s name when they rang to confirm the styles. Nothing was sent.”

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