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High Street Hit or Miss: Clarks 8/10

Clarks autumn 15

Clarks autumn 15

Clarks autumn 15

Footwear specialist - Westfield Stratford, First floor


The double windows are inviting, displaying ankle boots with the tagline “Cherish our boots, love our craft”. Men’s plays on its 190-year heritage with archive material and classic styles on display. Unlike many other specialists, Clarks has a fully dressed female mannequin to show how the boots can be worn.

A women’s black leather ankle boot with Cushion Soft layers under the foot feels good value at £65, while the Narrative collection includes a patent leather loafer with tassels and Cushion Plus technology at £70 – on-trend yet comfortable. Men’s value-added technologies are well signposted and brogues, loafers and desert boots are strong. Clarks has half-sizes, as well as wide and narrow fits.


While Clarks’ stylish yet practical messaging comes across well in store, younger customers might not be there in the first place to see it. A large kids’ section at the back may put shoppers off browsing in busy periods, as it is already noisy at off-peak times.

Click here to see how other retailers performed.

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