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High Street Hit or Miss: New Look 6/10

New Look autumn 15

New Look autumn 15

New Look autumn 15

Clothing multiple - Westfield Stratford, Ground floor

Pros

New Look has given specialists serious competition for the past few years with its range of trend-led women’s styles at accessible prices. The autumn 15 collection is no different, spanning ballet pumps at £9.99 to strappy heels at £19.99 and heeled boots at £29.99. New Look has a decent wide-fit selection for women, and its real leather and suede styles offer value for money – for example, a pair of leather Chelsea boots with a block heel and underfoot cushioning is £44.99. There are some interesting men’s styles, such as tasselled loafers and double-monk-strap shoes (£24.99), but they are hidden away at the back.

Cons

The store was the messiest on Drapers‘ visit, with the benches surrounded by discarded pairs of shoes, making it difficult to try anything on. There is no one in the department to ask for help. When I do find someone, he is helpful and checks the stockroom, but my size is out of stock. He does not suggest ordering online or from another store.

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