Professional polish and breadth of product is not matched by available size range.
Clothing multiple - Intu Trafford Centre Manchester, ground floor
Light, bright and highly polished – this is the first impression on entering the Zara store. The master of quick response fashion, the collection features all the trends seen at its high street rivals, but with a sophisticated twist. A caramel jumpsuit (£39.99) in the window stands out but is difficult to track down in store. It is easier to find a white broderie anglaise dress (well priced at £29.99) and delicate floral pleated skirt (£39.99), both merchandised close to the mannequin. From a collection that spans coats (£89.99) to striped shirts (£29.99), it is hard sift out a standout piece, although a reversible black and khaki silky bomber jacket (£49.99) certainly wins on versatility.
The staff manning the changing rooms are abrupt and unhelpful. The cubicles are small and basic. While product merchandised on the walls and rails remains relatively neat, garments folded on tables look unkempt. Following high demand there is also a shortage of sizes, leaving a lot of styles available in only XS or L.
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