Fashion sales slumped 7.6% at John Lewis last week after the warm weather resulted in a fall-off in footfall and the late fall of Easter disrupted sales patterns.
The late fall of Easter and Mother’s Day this year also contributed to the weaker sales performance. Seasonal markdowns are impacting performance later than last year.
Sales across all categories at the department store chain fell 3.8% during the week to March 26 to £54.4m.
Online sales grew 17.5% and click and collect purchases jumped 50%.
Sales at the Oxford Street branch were disrupted by protests in central London last weekend and fell 11.3%. Peter Jones in London and the Aberdeen shop were the only established stores to end the week in positive territory.
John Lewis buying director, home, Paula Nickolds said: “As we enter our third trading period, we clearly need to deliver our best possible results.
“There are lots of opportunities ahead from Mothers’ Day, Easter and the royal wedding, and we should be confident that we can offer both the product and shopping experience to excite our customers during the crucial few weeks ahead.”